How do I join the Buy Wise Parts Perks Program?
You must be a registered member of the Buy Wise Service Center Program to be able to join. Then register for the Buy Wise Parts Perks program. It’s free! – Join.

What do I need to do to earn Points/Miles?
Once you’ve selected the currency (which is done when you Join the program), make qualifying purchases at Buy Wise Auto Parts. For more information visit our Earn page.

I just made a purchase at Buy Wise Auto Parts, then signed up for the program. Will I earn Points/Miles on that transaction?
Any purchases made in the month you join will automatically be included and you will earn Points/Miles in your chosen reward program. Please allow 3-4 weeks for the Points/Miles to appear in your chosen program reward account. Points/Miles for airline and hotel reward programs may take longer to process. Transaction totals that apply for Points/Miles may not be exact to your invoice. Taxes and delivery fees do not apply and there may be other minimal items that may not apply.

What's the difference between the Buy Wise Parts Perks Program and Buy Wise Points? 
When you join the Buy Wise Parts Perks Program you are registering with us to earn Points/Miles in a chosen reward program (e.g. Buy Wise Points, American Airlines AAdvantage, etc.). If you choose to collect Buy Wise Points, you will be able to redeem your Points earned for a variety of rewards such Buy Wise account credits and equipment, as well as gift cards, merchandise, events, experiential adventures, and more.

How do I keep track of my Points/Miles?
You can see the Points/Miles you’ve received through your participation in the Buy Wise Parts Perks Program by logging into your program account and checking your Account History. If you have opted to earn Buy Wise Points you can see your current account balance here too. However, to find the Points/Miles balance for your travel rewards program (e.g. American Airlines AAdvantage, etc.), please visit the respective program website.

How many Points/Miles do I need to redeem?
It depends on the reward program currency you are collecting. Each program has different redemption levels. Please visit the respective program website to find out how to redeem. For Buy Wise Points, we have many different account credit, product, gift card and merchandise items to choose from, and each item has a different Point value. Visit the Redeem page to see where you can use your Points.

What are Bonus Offers? 
We will promote bonus offers periodically to help you accelerate your Points/Miles balance. During these events, you will be notified by your account manager and/or by email on how to take advantage of the offers.

Can I cancel a redemption order?
Once orders have been placed, no changes or refunds are permitted. Be sure to double check your order before you submit it.

What do I do if I receive an incorrect or damaged merchandise item?
Notify the Buy Wise Parts Perks Program of any incorrect, damaged or defective merchandise within ten (10) days of your delivery date.

Can I change reward currencies at any time?
To change the currency, update your profile with a new Reward Program and add its associated Reward Program member number. NOTE: If you switch to a different reward currency, the Points/Miles you have earned to date will NOT be transferred to the new reward currency. Your Points/Miles will remain under the original currency until you decide to redeem them. If you switch currencies, you will begin to accrue Points/Miles under the new currency starting with your next qualifying purchase. If you switch currencies and need to redeem the Points/Miles you earned while under a previous currency, you will need to temporarily switch back to that previous currency to do so. Remember to switch back to your new currency after redeeming Points/Miles from your previous currency or else you will begin accruing Points/Miles under that previous currency.

Still have questions?
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